Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.

We can assist you with the following —

• access to your medical records
• obtaining copies of your medical records
• requests to amend your medical records
• completion of forms for benefits, insurance, and other reasons

The Release of Information Staff is expert in our patients' rights and their medical records.

The Release of Information Office is located in Building 200, Ground Floor, Room E013.

How to Request Information

To request a medical record, please complete one of the forms listed in the column to the right, sign the form, and mail it to the following address —

VA Medical Center
Business Service Line
Release of Information (BLS5R)
1 VA Center
Augusta, ME  04330

Because forms must contain an original signature, e-mailed forms cannot be accepted.

Requests for records will take approximately 10-14 days to process.

Fees

An individual requesting a copy of records or information under Rights of Access will be provided the first copy of the requested record or information free of charge.  There may be a charge for additional copies, please contact Release of Information at either (207) 623-8411 or 1-877-421-8263, ext. 5232.